Not resolved

I have a contract with stanley warranty. It took no time to register with the company, they were polite and friendly.

But when it came to placing a claim, they told me to do it on line for faster service. I did and has been totally ignored. I have placed a total of 2 claims: fridge/stove. They checked the fridge and it needed a defrost heater which is surpose to be covered, but the claim was denied.

I am still waiting on an explanation. No on never came to check the stove. I have called numerous times and emailed numerous times with no response. We need to get together on a class action law suite.

I can only imagine all the people that are getting ripped off while they fatten their pockets and totally ignore you. This is a crime.

Product or Service Mentioned: Stanley Warranty Warranty.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

I didn't like: Service and lack there of.

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