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I have had to make 3 claims with Stanley. NOT HAPPY AT ALL WITH THEM. I had to have my AC fixed. I also had the TOP plan. I could pick my contractor, so he fixed it. Charged $245.00 Stanley should have paid him. But DID NOT. I paid him after 3 months. And waited 6...
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#704411
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Stanley is really bad company to have your home insurance. I called them for a AC repair. They scheduled me. The tech did not show. I called Stanley the next day. They scheduled me a week later. I asked for faster service because I am calling on existing issue. They...
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1.0
#670879
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This is the worst company I ever had.RUDE, LIES AND HORRIBLE CUSTOMER SERVICE. THEY EVEN HANG UP THE PHONE IN THE MIDDLE OF CONVERSATION. AND FORGET ABOUT THE REIMBURSEMENT IF YOU HAVE ONE. IT HAS BEEN MORE THAN 5 MONTHS AND STILL WAITING! !!
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Anonymous
Anonymous

This is the worst home warranty company in the US. I bought a contract for three years and I have 0 claims resolved out of 3 by the end of the contract. The worst economical d...

1.0
#670714
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Stanley Warranty Warranty Review

Stanley Warranty
#669559
Transmission went out on truck. Call get put on hold or disconnected. Finally got ahold of them, they say get truck fixed we'll reimburse you.got it fixed payed for it. Sent them the bill now can't get them to answer or respond. Scam!!!
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Repair Service Review

Stanley Warranty
#651916
1.0
Details
It is very bad customer service. I am being cheated for my xontract and there is no refund forvthe contract. Service call is provided for repair and havw to wait 3 weeks. Please do not recommend to any body any way.
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Customer service
Warranty

Car Repair Review

Stanley Warranty
#627687
1.0
Details
Was using ratchet while working on car, in the middle of using it the ratchet fell apart and now one or two rivets are somewhere in my motor
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Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Warranty

Stanley Warranty Warranty Review

Stanley Warranty
#586354
I brought my car too the shop call stanley they would not pay because they said that not cover but when i look on line it siad i had the gold plan ! .they will not .also send me a contract
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I did work for them and they owe me $ 250.00 and did not pay me I call 50 times and get the runaround dad company save your money stay away they keep say the check is in the mail but almost 3 week no check I as to speak to the owner he is out I as for his name the...
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1.0
I didn't like
  • Deceptive practices
#668604
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I had a warranty with Stanley for about one year when I needed my refrigerator to be repaired. I filled the online application and was given an appointment with a repair service. When the service did not come on the day and time scheduled I called that repair service....
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#661652
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A bunch of crooks!!!....STAY AWAY FROM THEM....There is a few good companies on top ten list.They tell you anything to get your money.My very first claim they said 24 hours which turned into almost two weeks of getting the run around,placed on hold so long (several...
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1.2
#660588
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I purchased a warranty with Stanley. I paid in advance to get a better price. When our hot water heater busted I called them. They said they could not get a plumber to my home for two weeks. But that I was not to worry, that i should just call a plumber of my...
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I didn't like
  • Deceptive practices
  • Not getting reimbursed
  • Lack of service
#658645
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I read the reviews and have cancelled my auto warrantee they got an f rating from BBB. ever time I try to call them I cannot get thru just the other millions of pissed off customers and they sometimes hang up on people. they do not send a written contract but send you...
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I didn't like
  • Service and lack there of
  • Not getting paid for work done
  • Deceptive way of doing business
#658098
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My company performed an HVAC service call for one of there customers in Maryland, fixed the problem, and got the authorization code for payment of $250.00. That was back in December of 2013. They give you every excuse in the book including " we mailed the check to the...
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#657004
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Company is non-responsive and has failed to deliver. Including but not limited to answering emergency phone line per contract terms. Company is non-responsive and customer service in my experience with them is non-existent. Almost impossible to even get somebody to...
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1.0
I didn't like
  • Service and lack there of
  • Customer service
  • Deceptive business practices
#641432
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