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Stanley Warranty does not pay claims or answer their phone lines. I was wondering how to cancel and get a refund on my policy SP17354 for Christine Easling? I had one claim for an oil change which took 4 months to pay. I am wondering if this company is still in...
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1.1
Cusick, Washington
I didn't like
  • No customer service
  • No calls
  • Not getting warranty work done
#833272
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OK so it's been four days of constant phone calls put on hold and never picked up, messages not answered, and emails ignored. This company took my money for service they are unwilling to provide. FRAUD! I will pursue in court, the cost of my membership AND my car...
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2.0
Maynard, Massachusetts
I didn't like
  • Deceptive way of doing business
  • No calls
#828409
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I sign up with Stanley Warranty a year ago. On 03/03/2015 i had a mechanical breakdown my car would not turn or start. I called them and they said "just tow it your mechanic and call us back". Now that i am finished paying them and my car was in the shop they refused...
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I didn't like
  • Not getting reimbursed
  • Hours on hold snd disconnect
  • Stanley safe club is a rip off
#816863
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Stanley Warranty Warranty Review

Never answer the phone to take a service call
1.0
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Turnaround Time
Palos Verdes Estates, California
#784195
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They will be happy to take your money, but will NOT cover your items. They will have some excuse as to why your equipment is not covered, and will hang up on you if you ask to speak to a supervisor. They are NOT a home warranty company. They say they are, to take your...
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Anonymous
Anonymous

PLease count me in any law suit as well....They are complete *** artist...debbtait@aol.com

Anonymous
Anonymous

Poor customer services. Since March 5, 2015 I cancelled my policy and I never receive my refund. I''m calling every week and always they have some excuses.

1.0
I didn't like
  • Lied
  • Stanley safe club is a rip off
  • Making a claim
#783111
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If anyone out there is filing a class action suit against these people count me in contact me at heller69@verizon.net so I can get details. Attorney General of New Jersey-consumer affairs already has my paperwork. These people should bee put in jail for what they are...
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1.0
I didn't like
  • Deceptive way of doing business
  • Lack of service
  • Not getting warranty work done
#775652
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I joined them in December 2014 for a year with 3 months free making my expiration date March 2014. My price was $300.00 per year with $75.00 deductible. I called with a claim for my garage door opener on December 4, 2015 and they said my contract expired on 12-1-15....
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1.2
I didn't like
  • Do not deliver on the promises they provide in the contract
#750218
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I signed up w/them June 2015. No claims initially then my hot water heater started leaking. Repair man came and I really believe he was not qualified cause it wasn't even a big repair but he struggled w/fitting and ended up shortening the line.But to get to him coming...
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Anonymous
Anonymous

Still in my contract. Stanley says $200.00 to cancel. These people are crooks if I ever saw one. There's a reason why you rarely get a female on the phone. Run from this compa...

I didn't like
  • Customer service
  • Hours on hold snd disconnect
  • Deceptive way of doing business
#736706
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Stanley Warranty Warranty Review

took my money and refused claim. ripoff company. They prey on veterans
1.0
Details
Diversity of Products or Services
Product or Service Quality
Warranty
Website
#729450
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STANLEY AUTO WARRANTY REFUSED TO HONOR MY CLAIM FOR A DEFECTIVE AC IN MY CADILLAC CLAIMING THAT I DID NOT HAVE SUFFICIENT TIME WITH THEM TO SUBMIT THE CLAIM AFTER 4 MONTHS WITH THIS COMPANY. EVENTUALLY, 5 MONTHS LATER I SOLD MY VEHICLE AND REQUESTED A REFUND OF MY...
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I liked
  • Price of warranty
I didn't like
  • Deceptive practices
  • Making a claim
  • Not getting reimbursed
#721022
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