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I have home warranty with Stanley now and is now in the process of canceling my service with them. I signed up with them back in December and has had a problem with my washer for several months now and got in contact with them about a month in a half ago about the...
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Caruthersville, Missouri
I didn't like
  • Hours on hold snd disconnect
  • Deceptive company
  • Lack of service
#640416
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Purchased a two year plan. Several months in, I called for service. It took several attempts and finally I received an email that I would be contacted by the service company to set up an appointment. Never happened. After two weeks of unanswered, and mostly dropped...
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1.0
I didn't like
  • Lack of service
  • Not getting warranty work done
  • Deceptive practices
#631152
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I have been reading the reviews and I notice that all the stories are the same as my story. I paid for 15 months/$600.00 later before I needed service and when I did need service no one was there. They never-ever answer the phones. I used every option they had on there...
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#630029
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Stanley Warranty Warranty Review

Stanley Warranty
#584520
I called about a leak and its been weeks and i have not heard anything,,,and when i call they answer and hang up,,,very disappointing
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Stanley Warranty Warranty Review

Stanley Warranty
#507884
Bought stanley warranty amonth ago. I had problem with microwave. No one ever came out to fix it. They also never answer the phone. Once u get ahold of someone u get disconnected. Fraud company.
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This company is a fraud i signed up February 17 2015 for a auto extended warranty for my mothers car i read some of there review and they are all negative and completely correct about this company so i called them because i never received my welcome package that they...
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#627043
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I signed up in August 2014 and never had a problem till I filed a claim in March 2015 on my cooktop. I never got any response after email and phone calls. I would get hung up on. They finally sent me an email stating a technician would be contacting me within 24 hours....
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I didn't like
  • Deceptive practices
  • Customer service
  • Deceptive way of doing business
#622973
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I have bought a home warranty for my rental property. I have been paying this company for 13 months. The contract was for 12 months only. On the 13th one I have called to cancel the insurance. I have given them the property address of my rental property. They looked it...
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1.0
I didn't like
  • Deceptive company
#620369
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I did not check reviews about company before buying 3 policies from them. Filled 5 claims and company did not honor single service request..Following up with them for last 4 months, to my surprise, what I received is threatening email. Company has no intention to...
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#620245
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Stanley Home Warranty does not return service calls in a timely manner and does not pay bills. We have two policies with them and have had no repair needs for one house. For the other house we had two service calls. We called the claim number and it ended up in...
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1.0
Lago Vista, Texas
I liked
  • Price of warranty
I didn't like
  • Deceptive way of doing business
  • Deceptive practices
  • Not getting reimbursed
#619765
Reply to reviews
I called to cancel my policy which I purchased on Sept. 26, 2014, because the reviews were very unnerving and I feared the worst if I should have to file a claim. I was told there would be a cancellation fee and out of $439 I would be refunded $100.60. As of nearly 2...
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#616251
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All these other claims are true. I could not get them on the phone!! Still can't, going to court.. After getting a 1st estimate on my claim, no one wanted to talk to me. I called and called, faxed and wrote and no one contacted me. I had to contact my credit card...
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Anonymous
Kow

I have paid Stanley Warranty Services $40.00 per month for 15 months. My first time calling was 4 days ago & no one will answer the phone. I have tried every option on the...

1.8
I didn't like
  • Deceptive way of doing business
#615884
Reply to reviews