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I did work for them and they owe me $ 250.00 and did not pay me I call 50 times and get the runaround dad company save your money stay away they keep say the check is in the mail but almost 3 week no check I as to speak to the owner he is out I as for his name the...
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1.0
I didn't like
  • Deceptive practices
#668604
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I had a warranty with Stanley for about one year when I needed my refrigerator to be repaired. I filled the online application and was given an appointment with a repair service. When the service did not come on the day and time scheduled I called that repair service....
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#661652
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A bunch of crooks!!!....STAY AWAY FROM THEM....There is a few good companies on top ten list.They tell you anything to get your money.My very first claim they said 24 hours which turned into almost two weeks of getting the run around,placed on hold so long (several...
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1.2
#660588
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I purchased a warranty with Stanley. I paid in advance to get a better price. When our hot water heater busted I called them. They said they could not get a plumber to my home for two weeks. But that I was not to worry, that i should just call a plumber of my...
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I didn't like
  • Not getting reimbursed
  • Lack of service
  • Not getting warranty work done
#658645
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I read the reviews and have cancelled my auto warrantee they got an f rating from BBB. ever time I try to call them I cannot get thru just the other millions of pissed off customers and they sometimes hang up on people. they do not send a written contract but send you...
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I didn't like
  • Service and lack there of
  • Not getting reimbursed
  • Not getting paid for work done
#658098
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My company performed an HVAC service call for one of there customers in Maryland, fixed the problem, and got the authorization code for payment of $250.00. That was back in December of 2013. They give you every excuse in the book including " we mailed the check to the...
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#657004
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Repair Service Review

It is very bad customer service. I am being cheated for my xontract and there is no refund forvthe contract. Service call is provided for repair and havw to wait 3 weeks. Please do not recommend to any body any way.
1.0
Details
Customer service
Warranty
#651916
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Company is non-responsive and has failed to deliver. Including but not limited to answering emergency phone line per contract terms. Company is non-responsive and customer service in my experience with them is non-existent. Almost impossible to even get somebody to...
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1.0
I didn't like
  • Deceptive business practices
  • Customer service
  • Service and lack there of
#641432
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I have home warranty with Stanley now and is now in the process of canceling my service with them. I signed up with them back in December and has had a problem with my washer for several months now and got in contact with them about a month in a half ago about the...
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Caruthersville, Missouri
I didn't like
  • Deceptive company
  • Lack of service
  • Hours on hold snd disconnect
#640416
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Purchased a two year plan. Several months in, I called for service. It took several attempts and finally I received an email that I would be contacted by the service company to set up an appointment. Never happened. After two weeks of unanswered, and mostly dropped...
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1.0
I didn't like
  • Not getting warranty work done
  • Deceptive practices
  • Service and lack there of
#631152
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